To our agent, Distributor, YAMAX products Users:

YAMAX/YAMASA do warranty our pedometers for one year from purchase date, for factory-related defects. Our warranty do not cover user-induced problems which include, but are not limited to, accidentals such as

  • Dropping the pedometer,
  • Clip, LCD, and/or case breakage,
  • Getting the pedometer wet,
  • Putting the pedometer in the microwave and/or freezer and damage the pedometer
  • No Battery Warranty that are in unit (Test Battery)
  • Non-authorized repairs, and the like

If your pedometer meet our warranty conditions, we will do free repair or free replacement with proof of purchase and return unit.

Please contact your local distributor or retailer for detail or email to Contact us.